HCL TECHNOLOGIES

HCL Technologies Limited is a next-generation multinational IT company based in India. Its headquarters are in Noida, UP. What it does is helps enterprises reimagine their business for the digital age. HCL Enterprise was founded by Shiv Nadar and Arjun Malhotra in 1976. The company has offices in 44 countries including the USA, UK, France, and Germany. It is 250th of the Fortune 500 and 650th of the Global 2000 companies. The company is among the top 20 largest companies in India. All its franchises are witnessing a massive transformation owing to the advancement in technology in the present times.

It runs in various sectors like aerospace and defense, automotive, banking, capital markets, chemical and process industries, energy and utilities, healthcare, hi-tech, industrial manufacturing, consumer goods, insurance, life sciences, manufacturing, media and entertainment, mining, and natural resources, oil and gas, retail, telecom, and travel, transportation, logistics & hospitality.

HCL Technologies - originally HCL's R&D division, it emerged as a subsidiary in 1991, HCL Infosystems and HCL Healthcare are the first 3 subsidiaries of the parent HCL Enterprise. The info system subsidiary was formed in 1976 to produce calculators. Initially, the focus was on hardware but HCL Technologies shifted it to the software. Another subsidiary of it is an IT services company by the name HCL ISD (Infrastructure Services Divisions), which is headquartered in the National Capital Region of India. It was established in 1993 and is also called HCL Comnet Systems and Services Limited. It also won the first order to establish India’s first floorless stock exchange.

HCL Technologies operate in 50 countries which also includes India. It is very well established in Australia, China, Hong Kong, India, Indonesia, Isreal, Japan, Malaysia, New Zealand, Saudi Arabia, Singapore, South Africa, the United Arab Emirates, and Qatar. It covers Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Italy, Netherlands, Norway, Poland, Sweden, Switzerland, Portugal, and the United Kingdom in Europe. And in the USA, it has offices in Brazil, Canada, Mexico, Puerto Rico, Guatemala, and the United States. Also, in 2016, HCL Technologies began its operations in Sri Lanka and intends to produce 1500 jobs there by the end of the first 18 months of commencement of the operation.

HCL follows a 1-2-3 strategy where,

Mode 1 = Core services

Mode 2 = Next-generation services

Mode 3 = Products and platforms

 IT and Business Services (ITBS), Engineering and R&D Services (ERS), and Products and Platforms (P&P) are the 3 business units through which HCL offers an integrated portfolio of products and services. The company’s revenue is US$9.95BN. They call their culture ‘Ideapreneurship’ and it makes the license to ideate a distinctive organizational capability.

HCL hi-tech company works with 6 of the top 10 semiconductor equipment manufacturers. HCL Technology promises to take the relationship beyond the contract. Its biggest evidence is their customers endorsing the brand. The company has no drop outs and churn rates, personalized multi-channel marketing campaigns, comprehensive omnichannel integration strategy, and high Customer Lifetime Value (CLV).

The company is now looking up to proposing new business models for sales, services, product monetization, operations, partner management, etc.